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All products have a manufacturers warranty. Kemper Medical honors the manufacturers warranty for each and every product. Warranties are not the same from manufacturer to manufacturer and from product to product. Kemper Medical will provide warranty information for any product you inquire about.
Shielding International warrants RL Regular Lead and TL Lite Ply x-ray protection apparel from material defects and workmanship for a period of (2) years from the date of purchase. (NL Non Lead apparel is limited to a 1 year warranty.) Our warranty does not cover damage from misuse, accident or neglect. Sellers obligation is hereby limited exclusively to repair and replacement of any defective products. Seller hereby disclaims all other warranties, either expressed or implied including any implied warranty of merchantability. There are no warranties which extend beyond the description of the face hereof.
Bar-Ray: Bar-Ray products are fully tested and warranted for one year to assure quality, safety and satisfaction.
Techno-Aide: Two year warranty on materials and workmanship
Phillips Safety Products Inc.: Lenses and frame are guaranteed to perform for one year under normal wear and tear. If an issue arises within your warranty period, contact us for an RMA authorization.
Prescription Guarantee: We guarantee 100% accuracy on all prescriptions or they well be remade at no charge. Prior to leaving Phillips-Safety, all prescription eye glasses undergo a stringent quality control hand inspection. The lenses are checked at four different stations for accuracy. Phillips Safety prides themselves in their workmanship. Accurately filling your prescription is thier number one priority. In the unlikely event that our quality control measures fail, they will promptly and courteously remake the lenses. All prescription lenses are special orders and are therefore non-refundable. If you are unhappy with your purchase, contact us for an RMA authorization within 30 days of receipt to remake your prescription in a different frame. You will receive a 100% frame credit to be applied to the cost of the new frame ordered. A lens credit of 50% of the lens cost will be applied to the cost of the new lenses ordered.
Questions? Please call Kemper Medical (541) 508-0540
